Frequently Asked Questions

No. Ventura County Haulers is a free referral service. We connect you with an independent local junk removal or moving provider, and that business does the work, gives the estimate, and is responsible for its own license, permits, insurance, and workmanship.

Nothing. Using the website, calling, and submitting a request are free for homeowners, and you are never obligated to hire anyone. Providers support the service. See our referral disclosure for details.

We share your request with one independent local provider who serves your area, not a long list of companies.

Your call may be answered by an automated assistant that asks a few questions about the job and passes your details to a local provider, who then follows up. Calls may be recorded and transcribed so the details reach the provider accurately.

Requests from across Ventura County, including 24 communities from Ventura, Oxnard, and Port Hueneme on the coast to Ojai, Santa Paula, Fillmore, Simi Valley, Moorpark, and the Conejo Valley.

Ask the provider for its California contractor license number and look it up on the Contractors State License Board website, cslb.ca.gov. Confirm insurance and get a written estimate before work starts.

Haulers generally can't take hazardous materials such as paint, solvents, pesticides, and some chemicals. Electronics, appliances with refrigerant, batteries, and mattresses have special handling rules in California. Ask the provider before the pickup.

Usually by how much of the truck your load fills, with extra charges for heavy items like concrete or for special handling. Ask for the price before the crew starts loading.

Household goods movers in California need a state permit. Ask the mover for its permit number and get a written estimate before moving day.